Welcome to First Crochet!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our digital crochet patterns.
Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
Personal Information: such as your name, email address, and billing details when you place an order.
Payment Information: processed securely through third-party payment providers (e.g., Stripe, PayPal). We do not store or have access to your full payment details.
Technical Data: such as your IP address, browser type, and device information, used to improve our website performance and user experience.
Communication Data: such as messages or inquiries sent to us through our contact forms or email.
How We Use Your Information
We use the information we collect to:
Process and deliver your orders.
Send you confirmation emails, digital downloads, and updates about your purchases.
Respond to your inquiries or customer service requests.
Improve our website, products, and services.
Send promotional emails (only if you opt-in).
Sharing Your Information
We respect your privacy. We do not sell, rent, or trade your personal data.
We may share necessary information only with trusted third parties that help us operate our business, such as:
Payment processors (e.g., PayPal, Stripe)
Email service providers
These third parties are required to keep your data secure and use it only for the purposes we specify.
Cookies
We use cookies to enhance your browsing experience and analyze website traffic.
You can choose to disable cookies through your browser settings, but some parts of our website may not function properly if you do so.
Data Security
We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure.
All payments are encrypted through secure payment gateways.
Your Rights
Depending on your location, you may have rights to:
Access, update, or delete your personal data.
Withdraw your consent for marketing communications at any time.
Request a copy of the personal data we hold about you.
To exercise any of these rights, please contact us using the details below.
Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal data from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
First Crochet
Email: crochet.bedabee@gmail.com
Thank you for trusting First Crochet with your information.